A PIN code from a bank card is a combination of 4 digits, which is generated automatically and used by the client in order to gain access to the current account.
It is strictly forbidden to tell this combination to strangers (cashiers in a supermarket, bank employees) or relatives, otherwise they can easily cash out funds without the knowledge of the owner.
Replacing the pin code on the card may be necessary if there is a suspicion that other people could find out the owner's personal data, or the combination itself is too difficult to remember.
In a situation where the card was lost and then returned to the holder, the PIN code is not replaced for security reasons. You need to apply for blocking the card and wait for the reissue of a new one.
You must try to remember the PIN code and in no case keep it in an accessible place such as a bag or wallet that can be stolen.
Features of the shift process
The service of changing the pin code from the card is provided in all banks and usually you can do this an unlimited number of times.
It is allowed to choose any combination, but the cardholder must be aware of the responsibility that lies with him and understand that changing the combination directly affects the safety and security of his money in the account.
Therefore, when thinking about how to change the pin code on the card, you need to understand that you should not choose too simple combinations that are easy to guess.
themselves financial institutions It is advised to follow these rules:
- do not use your date of birth;
- do not try to encrypt significant events that relatives or friends of the holder may know about;
- do not choose simple combinations or from consecutive numbers like 9999 or 6543.
Now more about how you can change the password.
We use an ATM of our network
Many organizations allow customers to change the PIN code to a more convenient one at ATMs of their network. These are UniCredit Bank, Alfa-Bank, Raiffeisenbank and others.
The algorithm of actions is simple: just insert the card into the ATM, select the desired menu, enter your combination and complete the operation. A message will appear on the screen stating that the shift was successful and the client receives a printed receipt proving this.
A simple procedure for changing the pin code on a bank card:
- you need to insert your card into the hole;
- enter your valid PIN. If the client does not remember it, it will not work to use the described algorithm;
- further in the menu you need to find the settings and the option "Change PIN code", after which it remains just to follow the instructions;
- after entering a new pin code, it must be saved, after which a message will appear on the screen stating that the data has been changed.
To check if everything really went well, try a simple operation, for example, check the balance of funds on the balance.
If you suddenly enter a new code by mistake, do not worry in vain - you have two more attempts left, so be careful. Otherwise, the plastic will be blocked automatically and may remain inside the ATM.
Will the bank office help?
If you forgot your pin, and the envelope with the card was lost, all that remains is to contact the bank branch, where to write an application for reissue. The new credit card will have only the old account, the numbers on the front side will be changed, just like the pin code.
Get ready for the fact that the process is paid in most banks, but you should not worry about the balance of money on the balance - they will be transferred to a new card.
Reissuing a plastic carrier is the only option, you will have to wait an average of 2 weeks, but everything will depend on your bank.
If the client decides to apply for such a service, he will definitely need to have a passport with him.
Option with a change through a personal account on the site
Sometimes you can set a new 4-digit code in personal account on the website of the financial institution, but not all provide such a service. For example, in Sberbank, this option is disabled for security reasons, so that citizens who lose their phones do not lose their funds.
If you can use this option, when choosing a new combination, try to follow the rules:
- do not take a simple combination, which will be the first to be tested by scammers if the card is lost or stolen;
- the PIN code for the card must not match the security CVV2 code on the back of the card. This is another clue for the scammer, so don't make it easy for them;
- do not be lazy to come up with a memorable combination so that you do not have to write it down on a piece of paper, but also do not use simple numbers such as a passport number or date of birth;
- if you have several plastic media, then you should not use an identical password for all. The numbers should be slightly different.
To summarize the above
In any case, the answer to the question of whether it is possible to change the PIN code of the card is positive, this can always be done at an ATM or some banks have the option to manage personal information in the account on the site.
The process takes only a few minutes and even a person who has encountered a problem for the first time in his life can perform the action.
The main thing is to think carefully and find for yourself such a combination of 4 numbers, so as not to forget it in a day, but also so that it is not too simple.
The safety of personal funds will depend on the strength of the chosen password, so there is no need to be too frivolous. Use the recommendations described above, and even if you lose your card, a fraudster will not be able to pick up a combination in a couple of minutes.
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How to independently change the PIN code of a Sberbank card to a new one
All bank plastic cards of Sberbank are protected from unauthorized access by third parties with a special password. This password provides access to the card account, so it is very important in terms of security. This password is issued once upon receipt of a plastic card by the client and it is possible to change it independently if necessary or at will.
Why change the PIN code of the card
- if the code is difficult to remember or you don't like it - you can change it to a simpler one;
- it is quite convenient to set the same PIN code if you have several plastic cards s from different banks and it is difficult to remember the code from each of them;
- there is a recommendation according to which it is necessary to change any passwords for security periodically, say, at least once every six months;
- in any situation when you have fears that someone could find out the PIN code - for example, peep when you typed it in a store, or you yourself told it to someone out of a one-time need, and want to block repeated access;
Important! Do not choose ordered sets of numbers or the same numbers as codes, such as 1234 or 1111. Also, do not use your apartment numbers, car numbers or other data known to others for the code.
Important! To change the PIN code, you need to know the previous PIN code for authorization in the system.
How to change your PIN at an ATM
1. Insert your card into the device, enter a valid PIN code.
2. The main menu of the device will open. Find a menu item Personal Area and follow this link.
3. Next, find the button Information and service, click on it.
4. Next, find the button Change PIN, click on it.
5. In the new window, enter the new desired PIN code.
6. Next, enter the same new code again to confirm. The code will be changed and a message about it will be displayed.
Also, an information receipt will be immediately printed on the successful completion of the code change operation. This completes the procedure for changing the PIN code of the card.
Try to either write down or remember the new code, because. if you forget the code, it cannot be changed in the same way without entering the valid code!
Please note that not all self-service devices may support changing the PIN code. If the desired function is not available, try another ATM, or better, a self-service terminal inside a bank branch.
➜ If you are not sure of your actions, contact the bank branch and ask any specialist to help you change the PIN code. At the same time, do not show the bank employee what new PIN code you will enter at the ATM during the corresponding procedure.
Next - How to recover a forgotten PIN code of a Sberbank card.
How to change the pin code for a Sberbank card?
When changing the pin code on a Sberbank card, first of all, you need to ask yourself in what cases it is advisable:
- you do not like the automatically generated pin code for the card, or it is difficult to remember it;
- with frequent use of the card, from time to time you need to change the pin code to protect funds from fraudsters;
- you have suspicions that someone saw what numbers you enter;
- you want to set one pin code on several cards for convenience;
- you shared your PIN code with third parties in case of emergency (it happens that you need to pay for the purchase, but the card is left at home, or you cannot leave your workplace and ask someone to do a certain transaction on your card).
Remember that Sberbank does not recommend assigning the same numbers as a pin code (5555), or numbers in order (for example, 4567), or dates of birth, or dates of other significant events known to a wide range of people. This will provide you with additional protection against fraud with your card.
IMPORTANT: you can change the pin code for a Sberbank card only if you remember the old pin code and nothing else. If you have forgotten your PIN, you will not be able to change it to a new one.
It is also important to know that at present, changing the pin code for a Sberbank card is possible only through ATMs that support the corresponding function.
Algorithm of actions when changing the pin code:
- We insert the card into the ATM, enter the pin code.
- In the menu, select "Personal account", then "Information and service", we find the item "Change PIN code". Enter a new code, then enter it again to confirm.
- Information about the successful change of the PIN code will appear on the screen. You will also be printed a check with a notification about the change of the PIN code for your card. From this moment on, you can safely forget the old code and try to remember the new combination.
IMPORTANT: if you are not sure that you can handle it on your own, contact the consultants at the Sberbank branch, they will help you figure it out and change the code to your card. Be careful when assigning a new PIN to your card.
Myth about "PIN-code in reverse"
In our criminal age, no one is immune from the attack of robbers and attempts to force the withdrawal of funds. The security services give various instructions on how to behave in emergency situations. Various options for behavior in such cases are also discussed on the Internet.
One of the common myths is that when trying to rob you by forcing you to enter a pin code from a card, you need to enter the PIN code in reverse order (for example, if the code is 2638, enter 8362), and a police squad will arrive at the crime scene. Actually the idea is good, but this moment it has not been implemented in any country. There is no such function in ATMs installed in Russia. Only sensors are installed on the ATM cases that react to direct actions with the ATM itself (for example, to an attempt to open it or damage it).
The most expedient behavior when trying to rob an ATM is not to resist or anger the attacker, since your life and health are more valuable than money. Moreover, ATMs always have a limit on withdrawing the maximum amount of cash per day, usually it is 150 thousand rubles, and it is physically impossible to withdraw more than this amount. You need to behave calmly, try to talk to the robber and stay longer at the ATM, as surveillance cameras are installed there. Let the camera record the voice, hands, other parts of the body of the robber. And also try to remember his signs. When the robber leaves, immediately report the incident to the police.
IMPORTANT: A method such as entering the wrong pin code to block the card can anger the robber and lead to undesirable consequences. Therefore, its use is undesirable.
Thus, a pin code for a Sberbank card is generated automatically and issued in an envelope along with a plastic card. It must be memorized or written down and stored in a place inaccessible to others. If the PIN code is lost, it cannot be restored. In order to regain access to funds, you will have to issue a new card. If it is difficult to remember the issued PIN code, you can change it. This is done very easily and quickly at ATMs that support the corresponding service. Sberbank always cares about the safety of its customers, therefore it recommends that you keep the recorded pin code away from the plastic card, do not assign a new pin code that is too easy to guess, and take security measures when making transactions with your card through ATMs.
How to change the pin code on a Sberbank card
Not every person can boast of an impeccable memory, someone remembers events and dates well, and someone can hardly remember even the names of acquaintances, what can we say about a combination of numbers.
At present, when bank cards are issued at almost every enterprise, and a person accumulates a fan of credit cards, it is not an easy task to keep in mind the passwords for each and not confuse them.
Upon receipt bank card you are given a PIN code, a sequence of 4 digits with repetitions can be easy to remember. If you're lucky, the number is associated with a significant date for you, which you will never forget under any circumstances. So the combination is complicated, it is not possible to build a chain of dependencies, and no associations arise, you risk forgetting the code from the card at the most inopportune moment! In this case, you should play it safe and immediately change it to a simpler one for you, but no less reliable. You should not create a combination of the same numbers "1111" or consecutive "1234", suddenly the card will fall into the hands of an attacker and he will easily pick up the password, you will not even have time to block your card.
The question of changing the password may also arise when the cherished numbers become known to an outsider, and the card may fall into his hands.
To change the PIN code of the card, you must use the Sberbank ATM.
- Insert card and enter valid password
- Select the menu item "Personal account, Information and service"
- Then click the item change PIN code, the system will prompt you to enter the old password and create a new one from 4 digits, it should be entered twice to confirm.
- The operation was successful, next time using the card, enter a new password.
How to change the pin code of the card through Sberbank online
It is worth noting that in other ways it is impossible to change the password of the card. It is also impossible to do this in Sberbank Online, as online scammers are improving their methods of attacking bank data, and there is still a risk of confidential information leakage, so a number of operations can only be performed by personally contacting the bank office, or using secure communication channels in self-service devices.
Any card, no matter credit or debit, has a password or, as it is usually called, a PIN code to protect funds. This is a unique combination of numbers known only to the holder, this code cannot be disclosed to third parties, even bank employees, otherwise the security of funds will be in question.
In the course of using the "plastic" it may be necessary to change the PIN code of the Sberbank card. And there can be only two reasons for this:
- the holder has forgotten the code and cannot access his account;
- in order to increase security or when it is suspected that the combination has become known to third parties.
If you are interested in whether it is possible to change the PIN code of a Sberbank card, then definitely yes, and the method will directly depend on the reason. Next, we will consider all possible options for how to change the PIN code on a Sberbank card.
If the user has forgotten the password
Upon receipt of a card at Sberbank, a password is assigned to the card automatically, and only the user can access this information. The PIN code is written on a sheet placed in a tightly sealed envelope, which only the client has the right to open. Banks even recommend that customers destroy information, but it cannot be completely ruled out that the user can simply forget the password.
If you are sure that no one but you will be interested in the PIN code, do not throw away the envelope so that you can see the information at any time.
If trouble happened and the PIN code could not be remembered, then you should contact Sberbank, preferably at the branch where the card was issued. But in this case changing the PIN code of the Sberbank card will not be possible, and the employee will offer the client to reissue it. Funds remain on the account, respectively, the balance of the card will remain the same.
Can the user change the password at will?
The option of reissuing a card for all customers will be inconvenient, because you will have to spend a lot of time, just making a card can take up to two weeks. That's why the bank recently introduced a password change service for users. In addition, many of us prefer to set the combination ourselves, and not only in order to be remembered better, but in order to be sure that no one will know it.
So, how to change the password on a Sberbank card yourself? For this simple manipulation, you only need the “plastic” of the bank, the nearest ATM and the old PIN code. Action algorithm:
- insert a plastic card into the card reader;
- enter the PIN code assigned by the bank;
- select the "Information and services" command in the menu;
- find the function "Change PIN code";
- enter a new combination twice;
- wait for a notification about the successful completion of the operation.
Don't forget to take your check from the ATM.
Sberbank ATM menu
As you can see, this method is available only to those customers who have not forgotten the previously assigned password, otherwise you will still have to reissue the "plastic" again. For those customers who are not sure that they will be able to save the PIN code in their memory, it is wiser to immediately use the password change service.
Of course, when changing the password, the user wants to create a combination that he can easily remember, but at the same time it can be unreliable and an attacker can easily “unravel” it. Therefore, memorable dates cannot be used as a PIN code: birthday, your own or close relatives, anniversaries or other significant events.
Also, do not allow the password to consist of the same numbers. In this case, the PIN code will be easy to pick up, and not only for a person who is personally acquainted with the owner of the card. And further, the numbers do not have to be in order, for example, 1234.
If the PIN code is entered incorrectly three times, then the card is blocked automatically, this is in case a third party wants to use the funds.
So, changing the PIN on a Sberbank card is not at all a problem for every client. By the way, this can be done repeatedly, and some users even prefer to change this code periodically for security reasons. But when changing information, you should not write it down and store it in your wallet or at your workplace or in those places where someone can access the note. The bank provides quite high level the security of the client's funds, but a lot depends on his degree of responsibility, and first of all, it is worth storing confidential information securely.
Pin code - a password that restricts third parties access to funds on a bank card. Thanks to him, only the owner can use the money. The code is set by Sberbank and issued in a sealed envelope, or indicated by the client himself at the time of receiving the card. In most cases, holders leave a preset password. However, sometimes it needs to be changed. How and why you can change the PIN code, read below.
- The user wants to install a code that is convenient for him. Some people find it difficult to remember a combination of numbers, especially if they have several plastic cards at their disposal, each with its own password. The problem will be solved by installing a new pin code, for which you can choose memorable numbers.
- There are security concerns. It is recommended to change the password from a bank card at the slightest suspicion that an outsider has recognized it.
- Loss of card and pin code at the same time. Some users keep a piece of password near the card, for example, in a wallet. Thus, if the purse is lost, the attacker gets full access to the funds. Recommended actions - immediate blocking and reissue of the card: with an updated number and pin.
When is replacement not possible?
Please note that you cannot change the pin code if the password has been forgotten or lost, and there is no way to restore it. The pin is not stored in the database. You will need to reissue the card and obtain a new password.
Can I change the code through Sberbank-online?
Unfortunately, currently change the password from the debit or credit card via internet banking is not possible. Sberbank abandoned this feature for security reasons, since the online sphere does not provide a 100% guarantee of data protection.
Replacing the code at the Sberbank office
The easiest way to reset your password is to contact one of the bank managers. To do this, you need to visit any branch, get an electronic coupon and wait for an invitation to the office or to the window.
Attention! Operations in person are carried out only with a passport!
Also, in order to change the pin code of a Sberbank card, you may need a code word (set by the user when ordering and receiving a card) and an old password, as well as filling out an application. The user will only have to follow the prompts of the manager.
Remember that if the previous code is lost, no replacement is made. A bank specialist will offer to fill out an application for reissuing a card.
Changing the pin through an ATM: step by step instructions
This method is the most popular and affordable. To do this, you will need a Sberbank branded ATM or self-service terminal, which can be found at any branch. The procedure is as follows.
- Insert the card into the ATM, enter the pin code. If you cannot remember it, contact the organization manager with a request to reissue the card.
- Go to your personal account, select "Change card PIN".
- Enter a new number combination twice.
- Wait for its change and the issuance of a check confirming the operation.
Done, now you can use the card with the new password.
You can change your PIN code through an ATM in just a few minutes, and without a long wait in line, so this method is preferable for most bank customers.
If you need help in working with an ATM, you can request it from a bank consultant.
Note! For security reasons, do not trust third parties to enter the PIN code! Ask the assistant to turn away or cover the keyboard with the palm of your hand.
Memo for choosing a code
Choosing a strong password for a bank card is a crucial moment. Remember that sometimes fraud with card accounts can even come from close people, so the pin should be meaningful and understandable only to the owner of the card. So, we do not recommend using it as such:
- date of birth, your own or relatives and friends;
- four digits in order or in reverse order;
- four identical numbers in a row;
- part of the card number.
Of course, use significant numbers(telephone, date, address) is possible, but it is necessary to modify or supplement them. For example: a three-digit apartment number and a favorite number, the last two digits of a phone number and a birthday, etc. These passwords are easy to remember, but harder to crack.
- do not disclose it to third parties;
- store the pin separately from the card;
- cover the ATM or terminal keyboard when entering a password;
- do not enter the code if it is visible to another person;
- enter your own PIN.
Also remember that Sberbank employees never ask for a client's PIN! The described actions are illegal and indicate fraud.
If you can't resolve your debit card password problems, we recommend that you contact your nearest branch or hotline for support. For example, if the ATM gives an error message when entering the correct pin code. The reasons for this situation may be:
- forgotten password;
- faulty ATM;
- damaged bank card.
If the reason for the error is an incorrect or forgotten password, we do not recommend trying to remember it by selecting it at an ATM: after entering the wrong numbers three times, the card is blocked for a day.
If the reason is a malfunction of the equipment or the card itself, contact the bank employees or call hotline and follow further instructions.
How to change the pin code on a Sberbank card through Sberbank Online: recovering a forgotten password
The usual form of receiving cash through the cash register is becoming obsolete. More and more people use car banks. Therefore, the question “How to change the pin code on a Sberbank card through Sberbank Online if the card is lost or for other reasons” is quite relevant.
Opportunity to take advantage online service not provided. Credit organisation explains this by the vulnerability of the Internet service. Despite modern technologies secure access, there is still a risk that an experienced fraudster will be able to gain access to a personal account, and, accordingly, the finances of the cardholder. Even the most reliable protection developed by the bank security service does not provide a 100% guarantee of the inviolability of personal data and funds. Fraudsters can pick up a pin code or force the cardholder to withdraw cash from the card and transfer it to them.
To prevent fraudulent activities, the operation to change the PIN is possible only with a personal appeal to a bank employee or using ATMs of a credit institution. Pin is the primary degree of protection, and in most cases it is impossible to use the card without using it.
If the client has forgotten the card password or decided to change it, we recommend using the instructions described below.
- Difficulties with remembering;
- To enhance security with intensive use of the means of payment;
- To unify multiple maps;
- When the code is lost.
Often there are situations when the client enters the wrong PIN and access to cash is blocked.
How many times do you need to enter an incorrect pin?
- 3 is enough.
What to do?
- Not to worry.
After 24 hours, the restrictions will be lifted and the card can be used again. There is no need to reset or change the password.
For the reliability of the pin code and the implementation of proper protection, bank experts do not recommend choosing codes that include:
- a set of identical numbers;
- the numbers are listed in order;
- date of birth or historical event, memorable to many.
Do not forget that the most complex codes provide the most reliable account protection.
When changing the pin code, you must specify the old one. If you have lost the previous security code, you should contact the bank staff for help.
Is it possible to change the password from the card online - via the Internet on the phone?
Many are interested in how to change the pin code on a Sberbank card through Sberbank Online in the phone application. Mobile banking is an advanced tool designed to make it as easy as possible for customers to manage their personal finances. At the same time, PJSC Sberbank warns that smartphone owners should pay increased attention to the security of transactions, use antivirus programs and restrict access of other persons to the device.
Precisely because there is a risk of losing or stealing a smartphone, change the pin code from the card through mobile app impossible.
- If you lose your phone, you should not limit yourself to blocking the sim, you should also block your bank card;
- If Internet banking software is installed on the phone, do not trust the phone to unauthorized persons and periodically change the password for access to your personal account;
- If you need to change your phone number, you should do it yourself or with the help of official representatives of the bank.
You can change the code yourself, at an ATM. For this you should:
- insert a card and enter a valid code;
- go to your personal account;
- in the "Information and Service" tab, select the option to change the pin code;
- enter the new code twice.
The monitor will display a message about the successful change of the code, the ATM will print a receipt notifying you of the transaction. The procedure for changing the PIN code is completed. It can also be done by asking bank employees for help.
In 2018, the service for changing the pin code is implemented only by a part of banking institutions, but Sberbank is one of them. And it allows you to do it yourself and absolutely free.
Important! For authentication, you will need to enter the old pin.
How to change the password of a Sberbank card in the personal account of an ATM?
You must follow the following algorithm:
- Enter the "Personal Account";
- Find the "Change PIN" tab;
- Set the required sequence of numbers and confirm it by re-entering;
- Wait for the signal to end the operation.
Often, customers are faced with the lack of a necessary function in the menu. This means that the old software. Use the terminals and ATMs installed directly in the branches. An additional advantage is that you can always ask a bank employee for help.
Important! It is impossible to change the password if there are less than 40 days left before the expiration date of the plastic. You need to wait for the card to be reissued.
The myth about "PIN is the reverse code."
Even the most reliable protection developed by the bank security service does not provide a 100% guarantee of the inviolability of personal data and funds. Fraudsters can pick up a pin code or force the cardholder to withdraw cash from the card and transfer it to them.
Many security services have developed emergency behavior algorithms, Internet users also share their known protection methods.
The most popular and reliable way, according to the majority, is to enter a pin code “vice versa”. Many people read that when you enter the code numbers in reverse order (with the existing code 1234, enter 4321), the card is automatically blocked, the system sends an alarm to the bank and law enforcement agencies, and a police squad immediately arrives at the scene.
The security services state that this feature is not used anywhere in the world. The case of the ATM is equipped only with sensors that respond to attempts to hack the terminal or other mechanical damage. An attempt to enter the wrong code can only aggravate the situation - the robbers will get angry and force you to enter the code by force.
Victims of a robbery should first of all behave calmly, not irritate the intruders and remember that life and health are more precious than any money. The most optimal solution would be to detain the robber near the ATM as long as possible. Surveillance cameras located above him will fix the attacker and help to identify him later. It will also be easier to identify him if the cardholder tries to better remember the appearance of the robber.
The amount of funds available for withdrawal from an ATM is limited. As a rule, you can cash out no more than one hundred and fifty thousand rubles per day at a time. After the kidnapper leaves the crime scene, you should immediately call the police.
PIN code is a unique security code of the card, which is generated by the system and indicated on the envelope issued together with new map. The PIN code must be remembered and kept away from the card. A lost code cannot be recovered, and a wrong code entered three times in a row blocks the card. If the PIN code is lost, the card must be replaced. You can change the code if necessary. Compliance with simple security rules will keep personal data intact, and cash in safety.
