Payment system contact how to get. Money transfers "contact" (contact): banks, conditions, tariffs

Safe and easy to ship cash You can use the Contact system. It operates on the territory of the CIS countries, near and far abroad, and already has more than 85 thousand branches. The main thing is that you can receive a transfer in rubles or foreign currency even without opening a personal account. Money comes in 15-25 minutes after sending, it's like passing from hand to hand.

It is easy to find the nearest bank branch to work with the Contact system. In addition to special branches, the service of transferring and receiving money through this system is available in most banks.

If you need to find out the place where this service is guaranteed to be provided, you will have to use a special service at the link below:

Already on the page that opens, select the country and city of interest, and a specific goal is also indicated - “receipt”, “sending” or “both”, which will make it possible to obtain more reliable information.

After that, marks of institutions (banks and branches) will appear on the map, with opening hours and contact details for further clarification. Thus, you can literally find the nearest point in a couple of minutes.

The main conditions for receiving a transfer

To successfully receive the sent money, you need to:

  • correctly indicate the transaction number and the amount sent at the bank branch;
  • present a valid passport;
  • the money received should be counted, and then sign for the receipt of the correct amount.

The commission is paid by the sender, so it should not be withdrawn from the recipient. You can check the status of the operation using the special link contact-sys.com/transfer-check .

Funds are available for withdrawal for a month after sending, then they are returned to the sender's bank. When changing the recipient's data, a corresponding application is submitted completely free of charge. The translation can also be picked up by a third party, in possession of an appropriate power of attorney, confirmed by a notary or consulate.

Money transfers Contact (CONTACT) are cash non-address money transfers in Russia and abroad. Neither the sender nor the recipient is required to open an account. Contact is the first Russian money transfer system founded in 1999. Currently, Contact's operator is .

A contact has a large number of sending and receiving points, usually in each point you can both send and receive a transfer.

If we compare Contact with transfers, then the latter has more sending points, since you can make a transfer in communication stores (Euroset, MTS, Svyaznoy, Beeline, Know-How) and Kari stores, you can receive a transfer only at a partner bank. The contact only works with banks.

How to send

To make a transfer, you must select the point of departure on the official website of the Contact and the point of receipt. Come to the point of departure with a passport and report the last name, first name, patronymic of the recipient, as well as the country, city and amount of the transfer.

On the territory of Russia, transfers are made in rubles, the maximum amount of one transfer is 500,000 rubles.

On the territory of the CIS, transfers can be made in three currencies: rubles, dollars and euros. To non-CIS countries - in dollars and euros.

Payments abroad have the following maximum limits: for residents $5,000 per day, for non-residents - $10,000, €10,000 or 350,000 rubles.

Transfer via terminal

If the transfer amount is not more than 15,000 rubles (including the commission), then it can be sent through the Payment terminal. The commission is approximately 1-2%. You need to enter information about yourself and the recipient, country, city and amount and deposit money into the terminal.

A code will be sent to the mobile phone, which must be reported to the recipient. You can receive a transfer, as usual, through any receiving point in the specified city.

Transfer via mobile phone

A transfer via a mobile phone is convenient for the sender in that you can send a transfer anywhere where there is a mobile connection, but the commission for the transfer will be significantly higher and depends on the operator.

The transfer is carried out by sending an SMS message, after which a transfer control number is sent to the mobile number, which must be transferred to the recipient.

For the recipient, it does not matter how the transfer will be sent, he needs to come to the point of receipt for cash.

How to get a

The sender informs the recipient of the transfer number, amount and city. The recipient must come to the point of receipt with a passport, name the transfer number, last name, first name, patronymic of the sender, currency and amount of the transfer.

The transfer fee

Official Commission for Transfers Russia Contact 1%, but not more than 1,000 rubles(same as Golden Crown), but some partner banks charge much more.

Unlike the Golden Crown, already on the Contact website you can calculate what commission will be in a particular bank. To do this, you just need to enter the country and city in the "Transfer Cost" section and the system will select the sending address itself. Select a specific item, specify the amount, and the commission amount will appear on the screen.

For example, Bank Vozrozhdenie charges the following commission for the transfer Contact:

  • if the transfer is not more than 12,500 rubles - 1% + 75 rubles, but not less than 85 rubles.
  • amount from 12,500 to 100,000 rubles. - 1.5%.
  • amount from 100,000 rubles. up to 500,000 - 1,500 rubles.

Such a commission is more than indicated on the site.

The recipient of the Contact does not pay a commission for the transfer, which is a plus. For example, Sberbank takes a commission from recipients with international ones in the amount of 1%.

Transfer status

On the site you can check the status of the transfer. To do this, you need to enter the date of sending, the number and surname, first name and patronymic of the sender in the "Checking the transfer status" section.

As with any cash transfer, when sending money transfers to Contact, remember the following:

    • When sending a transfer, carefully check the details of your recipient, one wrong letter can lead to a lot of wasted time and nerves.
    • Decide in advance on the point of collection - this is important. Sending money is easy, but getting it can sometimes be very difficult, especially if the locality where the transfer is sent is small. Not always the information on the official website is correct, it must be checked.

Happy translations!
Nina Polonskaya

Using the transfer system called "Contact", every Russian citizen gets the opportunity to quickly transfer the necessary amount to his family members and friends. Delivery of funds through this network is reliable and completely safe. Currently, "Contact" is located in 400,000 branches of financial institutions in the territory Russian Federation and beyond.

Benefits of the payment system "Contact"

Making a money transfer using the "Contact" system is convenient and simple, in addition:

  • transfer can be made in rubles, dollars and euro;
  • it is possible to pay utility bills and all kinds of fines and penalties;
  • there is such a thing as "electronic wallet";
  • payments are made all over the world, because the points of the "Contact" system are dispersed throughout the Russian Federation, in foreign countries, the Baltic states and overseas;
  • the “Contact” network provides for a relatively small commission for using the service, when transferring funds within Russia, the interest rate is 1.5%, the commission does not exceed 2,400 rubles. 2%, or a maximum of 0.99 c.u. e. Citizens who transfer money abroad will pay;
  • the transfer speed to the final destination is the highest and ranges from a quarter of an hour;
  • You can send a transfer and receive it using a bank or card account.

How to send and receive money

To transfer funds in a bank using the "Contact" system, you should perform the following steps:

  1. Visit any branch of the bank where you can make a transfer through the "Contact" system.
  2. Indicate to the operator the country where the money is transferred, the full name of their recipient.
  3. Put a signature under the application for a money transfer filled out by a bank employee.
  4. Pay the money to the cashier for the transfer, as well as pay a commission. After sending, you can check the transfer status at https://www.contact-sys.com/transfer-check. Also, if desired, the client has the right to take out insurance for a transferable payment in the amount of 25,000 rubles.

You can receive a transfer at any branch of the bank:

  • knowing the number, the amount of the money supply and the country where the money was transferred;
  • having come to the branch of a banking institution during its opening hours with a passport or other officially registered identification paper. In this case, no commission is charged from the recipient of funds.

Sometimes, in order to receive a transfer, you just need to know its number and the exact amount.

How to find the nearest bank branch

The addresses of the points of transfer and receipt through the "Contact" system can be clarified by calling 8 800 200-42-42, also full list located at http://www.contact-sys.com/.

For example, you need to find the nearest branch in Moscow. Use the following algorithm:

  1. Type in the address bar the site address: contact-sys.com.
  2. At the top right, click on the column called "Service Points".
  3. In the next step, select "Receive", then go to "Sending" or "Both".
  4. Type in the free space of the pop-up windows the country and indicate the locality "Moscow".
  5. Do not forget to press the "Enter" button on the keyboard at the end.

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One of the payment systems that provide services for the transfer of banknotes to anywhere in the world is CONTACT. It was founded back in 1999, opening up opportunities for people to transfer funds to their relatives without being tied to bank accounts. Over time, this system has occupied the most solid niche, guaranteeing its customers the speed and reliability of sending and receiving money through a simplified system. If you have not yet encountered Contact, and only want to try out its functionality, then we offer an overview of the system's capabilities and the principle of its operation.

CONTACT became the first system for sending transfers to the Russian Federation. Over time, the potential of the resource grew, and the service spread to neighboring countries, and later reached far-abroad countries. The QIWI Group is the full owner and operator of the system. 2 large banks of the country take an active part in the settlement processes of the system: PJSC VTB Bank and PJSC Bank FC Otkritie.

CONTACT is one of the largest leaders among representatives monetary systems in Russia and abroad. Contact Company has entered into partnership agreements with 900 financial market representatives, including more than 500 thousand customer service points located in more than 170 countries of the world in its representative network.

You can get the services of the Contact system:

  • in branches of many banks;
  • through payment terminals;
  • in the offices of the partner network of agents;
  • via mobile phone;
  • on the page of the CONTACT system.

Operations on the system Contact

The majority of citizens using the Contact system have the opinion that this type of transfer is applicable only for sending money from one individual to another. However, this is absolutely not the case. The system has a very huge list of services provided, which at times bypasses the same Western Union in terms of functionality.

Available operations include:

  • sending physical cash persons;
  • transferring money to personal accounts and legal persons opened in one of the banks of Russia, Europe, America, Canada, Israel, Vietnam, Turkey, UAE, South Africa, Thailand, New Zealand and Singapore;
  • replenishment of plastic cards of international systems is possible;
  • payment of mandatory payments in favor of legal entities. persons, whose number has already exceeded 2.5 thousand.

Note! Thanks to a highly efficient data transfer system, each client can be sure that his money transferred by him will reach the addressee as soon as possible. So, a nominal transfer can be received within 15-25 minutes after sending, money is received on the personal account within a day, and crediting to the card will occur almost instantly.

Contact is a multicurrency system capable of making transfers in three currencies: rubles, dollars and euros. In addition, the possibility of currency conversion is provided, and in case of sending money to other countries, the recipient can collect the payment in the national currency.

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How is money sent?

So, we have already decided that the translation can be done in 5 ways. Only you can choose the most suitable and convenient. And in order to simplify the choice, we offer simple instructions on the process of transferring money in the most popular ways.

Sending money through a bank or agent office

For most customers, the most convenient and reliable way is to contact a customer service point. For convenience, the current list of branches can be found on the official Contact page. To do this, just specify the desired city, and a complete list of addresses and representative offices will be displayed.

When contacting the branch of an authorized representative of the CONTACT system, it is enough for you to have your passport with you. There is no need to fill out any forms, all this work will be done by the manager. Orally, you tell the operator the Country and city to which you want to send money. He will tell you all the available representations where you can receive a payment. The client chooses the closest point of issue, after which he names the desired transfer amount and information about the recipient. After the operator enters the received data, a transfer will be generated and a commission for sending it will be determined. The client deposits money at the cash desk and receives a receipt on which the transfer number is printed. This unique number, amount and place of issue must be transferred to the addressee so that he can receive it.

In case of replenishment of a card or personal account, it is necessary to provide the manager with the full details of the bank and account of the recipient. At the same time, it is no longer necessary to report the transfer number, because the money will be automatically transferred to the recipient's account.

Help! At the request of the client, the operator can connect a free SMS notification. Thus, the recipient will be notified of the transfer received at the specified point, and the sender will be able to be aware that the transfer has been safely delivered to the addressee.

Using self-service terminals

To send using the terminal, you will need the same data as when contacting the operator, with the exception of your passport. A list of terminals can also be found on the website. These can be both branded Qiwi devices and partner terminals of various banks. To make a transfer in the menu, you need to select the money transfer item. Among the possible operations you will find sending transfers via the CONTACT system. Clicking on it will take you to the data entry section. You yourself indicate the same data as when contacting the bank office. However, you need to be very careful not to make mistakes. After all, the slightest inaccuracy in the data of the recipient, and he will be denied the issuance of the transfer even if there is a unique code. Upon completion of data entry, the client deposits the required amount in a special slot, taking into account the commission, and receives a receipt with the transfer number.

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Important! The commission for sending a transfer through the terminal is slightly higher than through a bank branch. And also it is worth understanding that different terminals can take different commissions for their services. So, smallest size rewards will be when working with Qiwi branded terminals.

Transfer from card to card

This very convenient method of replenishing someone else's card can only be used by cardholders issued in Russia. To do this, you visit the system's website, from where you follow a hyperlink to a special service. The system works similarly to other card-to-card money transfer services and requires the input of your own card data (number, first and last name, expiration date and code located on the back of the card) and the card number of the recipient of the money transfer.

After sending, the money is credited to the account in just a few minutes. In this case, no transfer numbers need to be reported to anyone.

Send money from mobile

Another easy way to send a transfer via the Contact system is to send money from your mobile. Of course, this method is not as popular as the previous ones, because the money is transferred directly from the mobile phone account, however, it still works. So, to send a transfer, you just need to go to the website of the mobile service operator, and in the menu find the money transfer service using the CONTACT system. It is worth noting that the commission will be significant, as for sending a small payment.

Permissible amount of transfer through the CONTACT system and commission

The Contact system sets very acceptable limits on the size of the transfer and commissions for its services. So, the minimum value of the translation system is not provided. But there is still a maximum:

  • when sending funds across the territory of the Russian Federation, a maximum of 500 thousand rubles is set. with a commission of 1%, and in the case of sending an equivalent amount in foreign currency, the rate is set within 1-2%;
  • sending funds in foreign currency by Russian citizens outside the country is limited to an amount of up to 5 thousand dollars in the equivalent per one business day;
  • for non-residents, this value is slightly higher, you can send up to 10 thousand dollars or euros, or up to 350 thousand rubles.

Commission for sending ruble transfers to neighboring countries is taken in the amount of 1.5-2.5%, while foreign currency transfers provide for a commission of 1-2.5%. At the same time, some foreign operators provide for sending a transfer, in addition to a percentage, a fixed payment.

But you will have to send money to non-CIS countries or back with a commission of 1-3.5%, you need to check the tariff directly with the manager of the service point.

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Important! In addition to the established system restrictions, there are restrictions on the recipient's country for sending and receiving transfers. So, when sending money, you need to check with the recipient how much is allowed in his territory for issuance.

When sending through terminals, the limit is set even lower. Thus, the amount of the transfer should not exceed 15 thousand rubles, taking into account the commission, and its size will be from 1 to 2%, depending on the terminal.

Receiving a transfer

The procedure for receiving a transfer is incredibly simple. The client, in whose name the transfer was sent, goes to the branch of the bank or agency office with a passport and tells the operator the code received from the sender and the amount of the sent transfer. The manager finds the transfer in the system by the code, enters the recipient's passport data and issues the transfer. In this case, no commission is charged for issuing a transfer.

Important point! If the transfer was sent in one currency, and the issuance is carried out only in another currency, for example, national, then the manager will convert the currency and, minus the commission, will issue the due amount. In this case, the commission can reach 2%.

Advantages and disadvantages of the CONTACT system

Advantages Flaws
  • The client can receive and send money in three currencies, and the conversion into the one necessary for issuance will be carried out by the manager immediately and the commission will be charged only from the sender;
  • To send a transfer, you do not need to open a foreign currency account;
  • Only a passport is required from the client, no additional certificates are provided;
  • If you want to be aware of the status of the transfer, you can connect a free notification for both the sender and the recipient;
  • When transferring to a card, money is credited almost instantly;
  • In case of non-payment of the transfer within 30 days, the sender can receive it back;
  • Translation can be issued by proxy.
  • In case of an error in at least one letter of the recipient's last name or first name, the transfer will not be issued. But the mistake can be corrected, the sender must come to the branch where the transfer was sent and write a corresponding application. During the day, the translation will be corrected;
  • If the transfer was not issued to the recipient and it was returned to the sender, the commission is not returned;
  • If for some reason the branch where the transfer was sent stopped working with the system, it will not be possible to receive the payment, the sender will have to return it first and send it to another pickup point.

Over a relatively short history of its existence, Contact money transfers have gained wide popularity both in Russia and abroad, and the payment system itself has become one of the top three in terms of money transfers. The following facts allow us to characterize the CONTACT payment system:

  • established in 1999;
  • the system operator is NPO "Rapida", which is 100% owned by the QIWI group;
  • Contact money transfers can be sent to over 170 countries;
  • more than 900 international and Russian financial organizations are partners of the system;
  • the total number of service points of the system exceeds 410 thousand;
  • the payment system often became the winner of various competitions for the quality of service;
  • The top 5 countries receiving transfers via the Contact system include the Czech Republic, Turkey, China, Israel, and Germany.

How to send a money transfer Contact in Russia

The Contact payment system offers several various ways sending money:

  • in branches of partner banks;
  • through self-service terminals;
  • from a mobile phone account;
  • via internet bank

Transfers through branches of partner banks

The Contact payment system cooperates with many Russian banks. Among them there are both large and medium and small in size. financial institutions. You can send a Contact money transfer at the branches of the following Russian banks: AK Bars Bank, Binbank, Vozrozhdeniye, Genbank, Globexbank, Guta-Bank, Metropol, Lanta-Bank, Loko-Bank, IBA-Moscow, Mosoblbank, Russian Capital, Northern Sea Route, SDM-Bank, Taatta Bank, URALSIB Bank, Finance Business Bank and many others. In total, in Russia there are about 12 thousand service points of the Contact payment system.

Cash transfers at service points remain the most popular way to send money transfers. For them, the biggest limits for sending transfers Contact. Maximum amount of one transfer:

    • on the territory of Russia: 500 000 RUR
    • from Russia to CIS countries: 350,000 RUR / $10,000 / €10,000
    • between CIS countries: 600,000 RUR / $20,000 / €20,000
    • to non-CIS countries: determined by the legislation of the recipient country.

In addition, there is a legal restriction on cross-border transfers from Russia: a resident of the Russian Federation cannot send money abroad within one business day over $5,000 , or the equivalent in another currency at the exchange rate of the Central Bank of the Russian Federation. This restriction does not apply to foreign citizens.

For sending money transfer Contact, you must perform the following steps:

  • visit the nearest service point of the Contact payment system;
  • inform the operator of the necessary data for drawing up an application for a transfer (country and city of destination, full name of the recipient, amount, etc.);
  • present an identity document, which must be valid on the date of the transaction. For non-residents of the Russian Federation, a document confirming the right to stay on the territory of the Russian Federation may be required;
  • pay the required amount to the cash desk of the branch;
  • tell the recipient the control number of the transfer and the amount sent.

Transfers through self-service terminals

You can also send a money transfer to Contact through payment terminals, SDM-bank, However, in this case, the maximum transfer amount will be 15,000 rubles. To send a transfer, you must carefully follow the instructions on the terminal screen. The control number of the transfer will be sent via SMS to the specified phone number. It must be communicated to the recipient of the transfer.

Transfers from a mobile phone account

You can also send a money transfer to Contact from the subscriber's mobile phone account. The maximum transfer amount will be 14,000 rubles. The transfer can be made from the subscriber's account of any telecom operator:, or.

Transfers via internet bank

Contact money transfers are available for users of the following services:

  • Internet banking system HandyBank;
  • NCC payment system;
  • APB ONLINE system of Pridnestrovian Agroprombank.

How to receive a money transfer CONTACT

The speed of delivery of Contact transfers is instant. You can receive the transfer almost immediately after sending it. For senders, a service of free information about the status of the transfer is available. You can also check the status of the transfer on the official Contact website. To do this, you must specify the control number of the transfer and the date of sending.


In order to receive a Contact money transfer, you must:

  • visit a Contact service point. You can find a convenient branch either on the Contact website or by calling the support service;
  • show a passport or other identity document in accordance with applicable law;
  • inform the operator of the transfer control number, currency, amount and full name of the sender. The control number must be obtained from the sender of the transfer;
  • sign documents for receiving the transfer (application, etc.).

You can also receive Ria Money Transfer international money transfers at Contact service points.

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